Patient registration: Level 5, Barker Street, Randwick NSW 2031
Phone: (02) 9650 4000
Prince of Wales Private Hospital
The Hospital is located in Sydney’s Eastern Suburbs and offers a large range of acute health care services to the local and rural communities of New South Wales.
Collocated on the Randwick Hospitals Campus, Prince of Wales Private Hospital is well equipped to ensure our patients receive the highest level of clinical care.
Prince of Wales Private Hospital shares the campus with Prince of Wales Public Hospital, Royal Hospital for Women and Sydney Children’s Hospital.
Nursing staff will call you between 4pm and 6pm on the day prior to surgery, or on Friday if your surgery is on Monday – to confirm with you admission and fasting times.
During this call you may ask any questions regarding your hospital admission.
Fasting before surgery
- Fasting time is usually 6 hours for solids and milk and 2-4 hours for clear fluids (water or clear apple juice)
- If you do not follow the fasting directions the operation will be postponed
On the day of your admission
Please arrive at Prince of Wales Hospital reception on level 5
Location and parking – Levels 5, 6, 7 of the Prince of Wales Campus, Randwick, NSW 2031
There is an underground car park accessible from Barker Street with easy lift access to Prince of Wales Private Hospital.
Many buses travel past the hospital – for specific route numbers and timetables please call 131 500 or browse NSW Transport Info at www.131500.com.au
Reception – level 5
At this stage the clerical process of admitting your child should be complete. You may need to finalise some documentation with reception staff including any pre-payment of accounts and signing informed financial consent. After you have registered and finalised paperwork you will be shown to the paediatric ward.
Prince of Wales Private Hospital is one of the few private hospitals with play therapists. Play therapist help explain and prepare your child for what happens when they are in hospital and provide distractions and fun things to do while your child is in hospital.
If your child is having a day procedure they will be admitted to the Day of Surgery Suite. After surgery the first stage of recovery will be on a bed and when the child is transferred back to the Day of Surgery Suite the second stage of recovery will be in a recliner chair. During their stay we can only allow one parent to accompany them to ensure there is enough space and comfort for appropriate care of all patients – your co-operation with this is appreciated.
What to bring with you to hospital
- Health insurance, Medicare and Health Care card details
- Medication details
- X-rays, CT and MRI scans as appropriate
- Remember your child can bring a bear, blanket or toy with them
For your health & safety we ask that you DO NOT:
- Alter the fasting instructions
- Wear jewellery
- Bring any items of value – the hospital cannot accept responsibility for their security
- Bring any flammable items into the hospital
If your child is in hospital for more than a day procedure they will be taken to the paediatric ward after recovery
Your child’s room
All rooms are furnished and have ensuite bathroom facilities, lockable safes in the wardrobes, bedside drawer units and seating for visitors, Each bed has a console unit that registers your need for assistance by the nursing staff – please do not hesitate to use this when you require assistance. The facility for a parent to stay over with their child is available – please contact the children’s ward for details.
Televisions are complimentary in all rooms and a movie schedule is available with standard free to air channels.
There is a telephone located beside each bed and local calls are free of charge. Phone cards are available for purchase at reception for mobile, STD or international phone calls.
All your meals will be freshly prepared in the hospital’s kitchen. Catering staff will visit you daily and issue a menu from which you can select meals. The meals are prepared in consultation with the hospital dietician who is available to attend to any special dietary requirements as appropriate.
10am to 1pm and 3pm to 8pm
Your room will be cleaned regularly. If you have any concerns regarding any aspect of this service please bring it to the attention of one of the hospital staff.
Refreshments can be purchased from either of the coffee shops on the ground floor or level 7
- Please bring any medications that you are taking with you to the hospital
- Prescriptions are supplied from the pharmacy – if appropriate please supply details of your pension number
- Prescription items will be billed on discharge
- You should inform your nurse about any medication your child is currently taking
- Medicines should not be taken without the knowledge of your nurse
- Prince of Wales Private Hospital is committed to delivering the highest quality of health care in an environment that is constantly striving to exceed your expectations
Feedback systems are part of the quality improvement program and enhance the service by:
- Identifying areas that need improvement
- Providing opportunity to individually meet your needs
- Giving patients and their families an opportunity to provide feedback
Feedback can be made by calling the hospital on 02 9650 4000